Performance Management

Human-Centric AI to Modernize Performance Management and Improve Workforce Development

Sarah Katherine Schmidt and Bob Pulver explore the intersection of AI and HR, focusing on performance management, trust in AI tools, and the evolving expectations of a multi-generational workforce.

Organizations that succeed in technology transformation focus on fostering trust, building governance frameworks, and equipping their people with the skills and confidence to thrive in an AI-enhanced environment. As much as we are bombarded with technological change, it’s behavior change and cultural adjustments that need our collective focus.In my chat with Bob Pulver on Elevate Your AIQ, we discuss the strategic advantages AI can offer HR teams, and the responsibility leaders hold to ensure ethical AI use.Other key takeaways include:

  • AI adoption works best when organizations clarify goals and create space for collaboration between teams and technology.
  • AI has a role to play across talent management and talent development, including continuous feedback and agile performance management.
  • Responsible AI is all about the importance of trust and aligning new technologies with your company’s core values and governance.
  • The human element is irreplaceable: creativity, empathy, and innovation remain critical for success in an AI-driven world.
  • Upskilling in AI literacy and data literacy will help overcome fear and unlock new opportunities.

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